Hikvision and HiLook cameras can be reset by generating a reset
file using the SADP software tool. This file is sent to us or
Hikvision direct and you will receive a file in return that can be
uploaded to reset the device. For more information see this
article.
https://connectec.uk/blog/how-to-reset-the-password-of-a-hikvision-or-hilook-device
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