Pyronix alarm disconnecting from WiFi and failing to re-connect?

Question

Pyronix alarm disconnecting from WiFi and failing to re-connect?

0

Asked 5 years ago in Intruder Alarms by Jamal | 1 Answer

My Pyronix Enforcer V10 panel randomly disconnects from my WiFi and doesn't automatically re-connect. If I reboot my router or the panel is connects again in most cases. Any advice would be appreciated.

1 Answer

score -1 · Accepted Answer

This can sometimes happen with modern dual band WiFi routers that use beam-forming where the 2.4GHz and 5GHz are combined and the router manages device connections. If you have a dual band router and can only see a single WiFi name (SSID) then this is likely the case. The Pyronix Enforcer v10 doesn't support 5GHz connections so if the router tries to connect the panel to the 5GHz it will fail to connect and be unable to re-connect. Some routers have an option in their configuration to assign a specific device to just one frequency, otherwise you can try separating the 2.4 and 5 GHz frequencies or alternatively create a guest network that uses just 2.4 GHz and connect to that.