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I have downloaded some footage from my Hikvision DVR but the video doesn't play on any of my video player applications. Is there special software required for playing the backups?

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Hikvision backups use a proprietary codec so the best method for playing them is using the Hikvision VS player software which also allows several backup files to be viewed sequentially making it easier to analyse the footage when it's broken up into several files.

You can download the Hikvision VS player software for Windows or MAC from the Hikvision software portal at the link below.

Hikvision backup file player software

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