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Delivery Information

We offer a range of delivery options to suit your requirements.

Delivery charges are calculated dynamically on each order based on a number of factors. To ensure the total cost of your order is as clear as possible, delivery charges are always shown on the first page of the checkout and can be calculated without entering any personal information.


Factors that effect the delivery charges are

  • The combined weight of the order
  • The delivery destination
  • The source of the goods
  • The type of goods being delivered
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Calculating delivery on such a wide range of products is a constant challenge so the way way we work things out changes from time to time as our suppliers and manufacturers make changes.


Free Delivery

  •  Free ECONOMY delivery to UK mainland addresses on orders over £75 and under 30 kg *
  •  Free NEXT DAY UK mainland delivery on orders over £150 and under £150 kg *


Free delivery is offered on a within 5 working day service and next day on orders over £150. Working days are defined as Monday to Friday, excluding bank holidays and other public holidays.

Only qualifying products are eligible for free delivery and certain offers and promotions may be excluded. Where exclusions apply this will be clearly stated within the products page.

Free delivery is subject to the following conditions

  • The total weight of the order must be less than 30 kg on 5 day service and less than 150 kg on next day (where minimum order value is met)
  • The delivery address must be to a UK mainland address

From time to time we run promotions on selected items offering free delivery. The free delivery option may not be available if other non qualifying items are added to the same basket.


* Excludes certain items e.g data cabinets, safes and large display screens


Collection From Our Trade Counter

Free same day collection from our trade counter is available on all items stocked in our warehouse. If all the items in your order are eligible this option will be available in the checkout.

The address for collection is

Connectec Ltd
Five Crosses Point
Five Crosses Industrial Estate
Minera
Wrexham
North Wales
LL11 3RD

For more information about our location or to get directions visit our Contact page


Pallet Delivery

Pallet delivery is required for heavy and large items. Delivery costs for individual items requiring pallet delivery including floor standing cabinets and some display screens will be automatically calculated at the checkout stage. Multiple heavy items, large quantities and large international orders may require a quote for pallet delivery before the checkout process can be completed. Quotations for most shipments can be provided the same day.


Destinations

We currently offer fast and efficient delivery to all the UK, Europe, the United States and Canada. Some orders may require a quotation for shipping costs to selected locations. This will be prompted at the checkout. We only offer 2+ day deliveries to locations outside the UK and some non Mainland destinations. 

Orders to non UK countries will not be dispatched until full payment has cleared.

Please note, deliveries to locations outside the UK may be delayed due to Customs checks and other reasons out of our control. We must also express that it is the customers responsibility to cover any Duties and Taxes that may be incurred by the import of goods to that particular country. If you have any queries regarding deliveries to non UK countries, please contact us.


UK Delivery is currently split into the following zones

  • Mainland UK
  • Channel Islands
  • UK Offshore Islands
  • Isle of Wight
  • Northern Ireland
  • Scottish Highlands

We also offer free local delivery for orders over £100 to the following postcodes

LL13, LL11, LL12, LL14, LL21, LL16, LL20, LL19, LL18, LL15, LL17, CH6, CH8, CH7, CH4, CH5, CH1, CH64, CH65, CH66


Delivery Terms and Conditions

Next day delivery

As there is always the possibility of circumstances beyond our control our Next day delivery service is a non-guaranteed next working day delivery service. We will however always make every effort to ensure your goods are delivered next day providing the following criteria are met:

  • Goods must be in stock and marked as next day or in stock
  • The delivery address must be to a UK mainland address as indicated above
  • The order is not placed after the allocated cut off time and any security checks have been completed

Certain items may be excluded from free shipping offers and this will be indicated within the products page and the checkout options.

Free delivery is a limited time offer and may be withdrawn at any time.