FAQs
Frequently asked questions relating to our website

How to manually add products to the basket

Using the Website

How do I import products into the cart from a CSV?

How do I view my order?

How do I use my reward points?

How do I add to a previous order?

How do I cancel an order?

How do I login?

How do I reset my password?

Customer Service

Where's my order?

How do I return an item?

How do I open a trade account?

Do you sell to the public or just trade?

Privacy

How do I delete or download my personal data?

Do you pass my data to third parties?

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